Disclaimer

PLEASE READ OUR TERMS AND CONDITIONS CAREFULLY BEFORE USING OUR/THIS WEBSITE. YOUR USE OF THIS WEBSITE CONFIRMS YOUR UNCONDITIONAL COMPLETE ACCEPTANCE OF THE FOLLOWING TERMS AND CONDITIONS. IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS, DO NOT USE THIS WEBSITE.

https://geraldinefay.com (‘Website’) The ‘we’/’us’/’our’). In this doing so, we may be in a position to receive and process personal information relating to you as provided by you.

The content of this Website, including all images, content, pages, documents, lists, links and notices is provided for general information purposes only and can change without notice. The information contained in these Website pages is, to the best of our knowledge, true and accurate at the time of publication and is to be used solely for informational purposes only. Said information should not be relied upon in your decision making process concerning your healthcare or in determining legal rights.

Geraldine Fay, our Website and our Authors do not assume legal or other liability for any loss or damage whatsoever arising as a result of use of or reliance on this information in any way. This information is provided as a courtesy, may not be relied upon and your reading/use of any information is at your sole discretion.

We respect the intellectual property rights of others and We have therefore taken all reasonable efforts to ensure that the reproduction of all content our Website pages is done with the full consent of copyright owners. This Website content includes but is not limited to images, text, videos. If we have erred in this please notify us and we will endeavour to correct our error promptly.

Holistic Treatments

We may suggest or offer holistic therapies and healing sessions that may support you on your wellness journey. We do not provide medical advice, medical diagnosis, medical examinations, or medical treatment, and we do not claim to diagnose or treat any medical condition, including (but not limited to) mental, physical, or emotional conditions. All treatments are offered using our professional experience and training to provide the highest standard of holistic care.

Holistic therapies are considered complementary to Western medicine, and we always advise that you consult your GP, doctor, or healthcare provider regarding any complementary or alternative therapies. We do not diagnose or treat illness, disease, or medical conditions in the manner of a medical doctor, nor do we make any such claims. Any opinions, guidance, or recommendations we provide are based solely on our experience in complementary and alternative holistic practices and do not constitute medical advice. You should always seek the advice of a qualified healthcare professional in the case of any medical condition, illness, disease, or emergency.

Holistic treatments are subtle in nature and may be slow-acting. We do not guarantee, and make no claims, to cure any illness, disease, or medical condition.

During your initial appointment, you may be asked questions about your health or medical history that are relevant to your visit. All information you provide will be treated as strictly confidential and will only be viewed by you and your practitioner. This information will be kept in written form and will not be transferred to any digital device. Your data is protected in accordance with the General Data Protection Regulation (GDPR). You will not receive marketing or unsolicited communications from us unless you choose to opt in, and you may unsubscribe at any time. If you wish to access your personal information, you may do so by submitting a written request by email to geraldinefay@mail.com.

Cancellation & Rescheduling Policy

Private therapy is a professional service and I reserve each therapy session specifically for you. In order to ensure that this time is used to best advantage, please follow the cancelling and rescheduling directions below;

  • Please give at least 48 hours notice of appointment cancellation or rescheduling for ‘in person’ appointments and at least 24 hours notice for online appointments,

  • Cancellations made less than 24 hours of appointment time will be charged at the full session price,

  • Rescheduled appointments made less than 24 hours of appointment time will be charged at the full session price.

I understand that life can sometimes get in the way and these circumstances will be taken into consideration.

If I am taking time off, I will endeavour to give at lease one full week’s notice.

Limitation of Liability

Each individual is responsible for making decisions about their own health and wellbeing. We will not be liable for any loss, damage, personal injury, cost, expense (including legal fees) or liability of any kind (whether based on breach of contract, tort (including negligence), product liability or otherwise), arising out of or in any way connected with your registration for, receiving of, and/or inability to receive our holistic / complimentary therapy / treatment. This includes, without limitation, any and all compensatory, accidental, incidental, direct, indirect, special, especial, punitive, exemplary or consequential damages, loss of data, loss of income or profit, loss of or damage to property, loss or denial of service, business interruption, claims of third parties or other losses of any kind or character, even if we have been advised of the possibility of such damages or losses. We will not be liable for any loss, damage or injury to the extent arising from your negligent acts or omissions, any pre-existing medical condition, your breach of these Terms and Conditions, or your reliance on reviews and opinions about energy healing. We strongly advise that you do your own research and make your own inquiries before deciding whether Our holistic / complimentary therapy / treatment is suitable for you.

Privacy Policy

This policy outlines Our data protection policy and how We comply with the GDPR.

GDPR Registration

We adhere to the applicable rules and regulations in Ireland for the purposes of the General Data Protection Regulation 1998 (GDPR) and the Irish Data Protection Act 2018.

This policy sets out the basis on which any personal data We collect from you, or that you provide to me, will be processed only personally by me, Geraldine Fay.  I am fully committed to protecting and respecting the privacy of my clients. Please read this privacy policy carefully so you can fully understand my practices regarding your personal data and how I will treat it. 

This document outlines my client privacy guidelines, to which you agree by accessing and navigating this site. 

Regular updates of the privacy policy are carried out and We advise that you check this policy from time to time.

Geraldine Fay/I/We may receive or collect your personal data including but not limited to your name and contact details, address, phone number, email address, age, date of birth, medical/health details. 

I/We may collect this information from you via phone call consultation, website forms, email, written health consultation forms or by any other means with your express consent. This information is held, processed, used by me as follows:

  • To provide my services to you,

  • To answer any queries or questions you may have,

  • To improve my customer service offering to you,

  • To allow my services to meet your personal requirements,

  • To maintain up to date medical records to ensure you receive the best possible from me,

  • To ensure that my records comply with all applicable guidelines and regulations,

  • To maintain a professional business relationship with you, my client,

  • To fulfil contractual obligations with my clients,

  • To respond to and defend against legal claims,

  • To inform you of any changes to or in my services to you,

  • To process data where I am legally obliged to process such data,

  • To process data where such processing is necessary for the purposes of carrying out my obligations or exercising my rights in the field of employment law, social security and social protection law, and any/all other government rules and regulations,
    In certain circumstances.

I will release personal information to third parties if I believe in good faith that I am required by law to disclose such data ( in connection with crime detection to the relevant authorities, to comply with any applicable laws, court rulings with jurisdiction, in connection with legal proceedings with relevant authorities) the Data Protection Act allows personal data to be disclosed to law enforcement agencies without the consent of the data subject.

Where your information is held

All the personal data I process is only processed personally by Us/I/We, Geraldine Fay. Except as previously set out in this privacy policy above, I will not disclose any personally identifiable information without your permission unless I am legally entitled or required to do so, or if I believe that such action is necessary to protect and/or defend my personal or legal rights, property or personal safety and those of my clients.

How long I will keep your data

I/We am/are required to hold your data for 7 years in case of insurance claims. I will only hold your data for as long as is strictly necessary.

Website Cookies

While perusing my website you are interacting with a dynamically generated website containing dynamically generated web pages and these may include third party links. Placement of tracking technologies such as and not limited to cookies and / or web beacons is permitted to third party advertising companies. These third party link companies may use such technologies to gather anonymous website statistics about my visits to this and other websites. These statistics are used by these third party advertising companies to provide ads of relevance to you. Your choice to click on and follow such third party links in by your own choice and consent and is outside the control of Us.

Data gathered will not identify you personally and is strictly aggregate statistical data about my website visitors and how they use my website resources. No identifying personal information will be shared at any time via cookies. I am not responsible, nor do I have control of the cookies downloaded from third party companies. They are downloaded only if you click on the third party link. I strongly advise that you read any and all third party policies. I do not accept claims of liability or responsibility in any way for these policies or links, as I have no way to control the third party sites.

Your Rights To Your Data

You may request access at any time to the information I hold about you. You will need to submit a written request to me (by email or text is sufficient) to access your personal data, you may also request it verbally in person. I may ask you to verify your identity to fulfill your request if it is in writing. I will provide requested information within one calendar month of receipt of your request,
I will use reasonable efforts to ensure that the data I hold is maintained up to date. It is your duty inform me of any and all changes to your personal data to ensure that it is kept up to date and I will update or delete the data I hold in accordance with your information.

You have the right to request that I erase any or all of your personal data. I will respond to your request within one calendar month and will only disagree with your request if certain limited conditions apply, such as the keeping of records for possible future insurance claims. If I agree to your request, I will delete your data that I hold.

You have the right to withdraw your consent that I process your data, at any time. You will need to submit a written request to me (by email or text is sufficient) to access your personal data, you may also request it verbally in person. In certain circumstances I may refuse your request and will give you my reasons for doing so.

If you are not satisfied with my response to your requests or with any of my data processing activities, you have the right to raise a complaint with the Data Protection Commission.

Intellectual Property

Any materials provided by the Therapist are for Your personal, private and non commercial use only and may not be copied or shared without prior written permission of the Therapist. All materials, including information, written information, leaflets, handouts, homework, recordings and information gathered from Our website, geraldinefay.com, are, and will always remain, the sole property of Geraldine Fay Therapy and Geraldine Fay.

Questions & Queries

If you have any queries regarding our Terms and Conditions, please contact us or email us at geraldinefay@mail.com or use our Contact Us page and we will be more than happy to help you.